Terms of Service
Effective: April 21, 2026 · Last Updated: April 21, 2026
These Terms of Service ("Terms") govern your access to and use of the Bifrost Sports website, mobile applications, and related services (collectively, the "Service") operated by Bifrost Sports LLC, a Texas limited liability company ("Bifrost," "we," "us," or "our").
By creating an account, clicking "I agree," or otherwise accessing or using the Service, you agree to be bound by these Terms, our Privacy Policy, and, during the closed beta period, our Beta Program Agreement ("Beta EULA"). If you do not agree, do not access or use the Service.
Please read Section 13 (Dispute Resolution) carefully. It contains a mandatory binding arbitration agreement and class action waiver that affect your legal rights. You may opt out of the arbitration agreement within 30 days of first accepting these Terms by following the procedure in Section 13.6.
1. Acceptance and Eligibility
1.1 Age. You must be at least eighteen (18) years old to create an account or use the Service. The Service is not directed to, and we do not knowingly collect information from, individuals under 18. If you are under 18, you may not use the Service. See our Privacy Policy for more information.
1.2 Geographic Scope. During the closed beta period, the Service is offered only to users in the United States. If you access the Service from outside the United States, you do so on your own initiative and at your own risk, and you are responsible for compliance with applicable local laws.
1.3 Authority to Bind Organizations. If you use the Service on behalf of a team, club, facility, league, or other organization (an "Organization"), you represent and warrant that you have the authority to bind that Organization to these Terms, and "you" in these Terms refers to both you individually and the Organization.
1.4 Account Acceptance. By creating an account or clicking to accept, you confirm that you have read, understood, and agreed to these Terms, the Privacy Policy, and (during the beta period) the Beta EULA. These documents together constitute the agreement between you and Bifrost.
2. License Grant
2.1 Grant. Subject to your ongoing compliance with these Terms, Bifrost grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal use or, if you represent an Organization, for that Organization's internal business use.
2.2 Restrictions. You will not, and will not permit any third party to:
- copy, modify, translate, or create derivative works of the Service;
- reverse engineer, decompile, or disassemble any part of the Service, except to the extent this restriction is prohibited by applicable law;
- rent, lease, lend, resell, sublicense, or otherwise commercially exploit the Service;
- scrape, crawl, or otherwise extract data from the Service by automated means, except as expressly permitted by us in writing;
- remove, obscure, or alter any proprietary notices on the Service;
- use the Service to build a competing product or service; or
- use the Service in any manner that violates these Terms or applicable law.
2.3 Termination of License. The license granted in Section 2.1 terminates automatically upon termination of these Terms or suspension of your account.
3. Account Responsibilities
3.1 Accurate Information. You agree to provide accurate, current, and complete information when creating your account and to keep that information up to date.
3.2 Credentials. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you.
3.3 Notification of Compromise. You must notify us immediately at support@bifrostsports.com if you suspect any unauthorized access to or use of your account.
3.4 Our Rights. We may suspend or terminate your account, or limit your access to any part of the Service, at our sole discretion, including for suspected violations of these Terms, suspected fraud, or suspected compromise of your account.
4. Acceptable Use Policy
You agree not to use the Service to, and you will not allow any third party to:
- violate any applicable law, regulation, or third-party right;
- harass, threaten, abuse, stalk, defame, or otherwise harm any person;
- post or transmit unlawful, infringing, obscene, fraudulent, or discriminatory content, or content that incites violence or hatred;
- upload data belonging to or identifying any individual under 18 years of age;
- upload credit card numbers, Social Security numbers, driver's license numbers, passport numbers, government identification numbers, financial account information, health information, biometric identifiers, or other sensitive personal information not required for the Service to function;
- send spam, bulk unsolicited messages, phishing communications, or malware;
- upload or transmit any virus, worm, Trojan, ransomware, or other malicious code;
- attempt to probe, scan, test the vulnerability of, or breach the security or authentication measures of the Service;
- interfere with, disrupt, or impose an unreasonable load on the Service or its infrastructure;
- impersonate any person or entity, or misrepresent your affiliation with any person or entity;
- use the Service to infringe any copyright, trademark, trade secret, or other intellectual property right; or
- encourage or assist any third party in doing any of the foregoing.
We may remove, suspend, or refuse to display any content, and suspend or terminate any account, at our sole discretion and without notice, for any actual or suspected violation of this Section 4.
5. User Content
5.1 Your Content. "Your Content" means the data, information, text, images, audio, video, rosters, schedules, statistics, messages, and other content that you or your Organization upload, submit, or transmit through the Service. As between you and Bifrost, you retain all ownership rights in Your Content.
5.2 License to Bifrost. You grant Bifrost a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, transferable license to host, store, reproduce, modify (for technical purposes such as format conversion and resizing), display, transmit, and otherwise use Your Content solely to operate, maintain, support, and improve the Service. This license does not grant Bifrost any right to use Your Content for marketing or advertising to third parties or to sell Your Content, except as otherwise permitted in our Privacy Policy.
5.3 Representations. You represent and warrant that you own Your Content or have all necessary rights, licenses, consents, and permissions to grant the license in Section 5.2 and to upload Your Content to the Service, and that Your Content does not violate these Terms, any applicable law, or any third-party rights.
5.4 Backups. Although we maintain commercially reasonable operational backups of our systems, we have no obligation to back up or retain Your Content for your benefit. You are solely responsible for maintaining independent backup copies of any Content that is important to you or your Organization.
5.5 Removal. We may remove any Content from the Service at any time, with or without notice, if we reasonably believe it violates these Terms or applicable law or poses a risk to the Service or other users.
5A. Third-Party Facility Data and Scoresheet Data
5A.1 Where Facility Data Comes From. The Service displays game schedules, scores, rosters, statistics, and related records that originate from ice hockey facilities, leagues, and their scoring systems (for example, TimeToScore, HockeyShift, and EZFacility). We ingest this information from sources the facility has made publicly available or has authorized us to use, and we display it to help players, teammates, parents, and fans follow the game.
5A.2 Ownership and Accuracy. As between Bifrost and each facility, the facility owns the league data it generates. Bifrost does not verify, audit, or guarantee the accuracy, completeness, timeliness, or reliability of any facility-sourced data, and the Service is not an official record of any game, stat, or standing. Official league records are maintained by the facilities and governing bodies that created them. If a number looks wrong, contact the facility's scorekeeper; we can also help you reach them.
5A.3 If Your Information Appears in Facility Data and You Do Not Have an Account. If your name, jersey number, position, stats, or other information appears in the Service because a facility you play at provided that data to their scoring system, and you do not have a Bifrost account, you may:
- Claim your profile. Create a Bifrost account and use the "Claim" flow to associate the existing profile with your new account. After claiming, you control privacy, visibility, and profile settings for that player profile.
- Request removal. Send an email to support@bifrostsports.com with your full name, the facility or league you play at, and (if possible) a jersey number or team. We will anonymize your personal information within 30 days of verification, while preserving the aggregate game record (team totals, final scores, and the like).
- Request correction. Send an email to support@bifrostsports.com with the specific correction. We will either make the correction or point you to the facility scorekeeper responsible for the underlying record.
5A.4 Intellectual Property in Facility Data. Bifrost does not claim ownership of facility-sourced data. All intellectual property rights in that data belong to the respective facility, league, governing body, or the scoring-system provider from which it was obtained. See Section 8 for information about our own intellectual property.
6. Feedback
If you send us ideas, suggestions, improvements, bug reports, feature requests, or other feedback about the Service ("Feedback"), you hereby assign to Bifrost all right, title, and interest in that Feedback, including all intellectual property rights. To the extent such assignment is not enforceable, you grant Bifrost a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, transferable license to use, reproduce, modify, create derivative works of, distribute, and otherwise exploit the Feedback for any purpose and without compensation or attribution to you.
7. Fees and Payments
7.1 Closed Beta. During the closed beta period, access to the Service is provided at no charge. We reserve the right to introduce fees for some or all of the Service in the future. We will provide reasonable advance notice before any fees take effect, and your continued use of a paid feature after the effective date of the fees constitutes your acceptance of those fees.
7.2 Stripe and Platform Fee. Any payments processed through the Service are processed by Stripe, Inc. ("Stripe"). Bifrost does not collect, store, or transmit your payment card, bank account, or other financial account information. For team-fee collections, Bifrost charges a platform fee of 2% on each player payment (in addition to any applicable Stripe processing fees), disclosed at the time of payment. Facility and captain refund policies are set by the administrator of each individual team fee. By making a payment through the Service, you also agree to Stripe's terms of service and privacy policy.
7.3 Taxes. You are responsible for all taxes, duties, and government charges associated with your use of the Service, other than taxes based on Bifrost's net income.
7.4 Refunds. Except as required by applicable law, all fees are non-refundable and non-creditable, and all payments are final.
7.5 Chargebacks. If you initiate a chargeback or payment dispute with your card issuer or bank, we may suspend or terminate your account and pursue collection of amounts owed, including reasonable attorneys' fees and costs.
8. Intellectual Property
8.1 Bifrost Property. The Service, including all software, designs, text, graphics, logos, icons, images, audio, video, data compilations, and the selection and arrangement thereof (excluding Your Content), is owned by Bifrost or its licensors and is protected by copyright, trademark, trade secret, and other intellectual property laws. Except for the limited license granted in Section 2, we reserve all rights in and to the Service.
8.2 Trademarks. "Bifrost," "Bifrost Sports," the Bifrost Sports logo, and related names and marks are trademarks of Bifrost Sports LLC. You may not use our trademarks without our prior written consent.
8.3 DMCA Notices. If you believe material on the Service infringes your copyright, please send a notice that complies with the Digital Millennium Copyright Act (17 U.S.C. § 512) to support@bifrostsports.com with the subject line "DMCA Notice." We may terminate the accounts of users who are repeat infringers.
9. Third-Party Services
The Service integrates with or relies on services provided by third parties, including Apple, Google, Stripe, and others. Your use of those third-party services is governed by their own terms and privacy policies, and we are not responsible for their acts, omissions, availability, accuracy, or content. Linking to or integrating with a third-party service does not imply our endorsement of it.
10. Termination
10.1 By You. You may stop using the Service and terminate your account at any time by deleting your account through in-app settings or by emailing support@bifrostsports.com.
10.2 By Us. We may suspend or terminate your account or access to all or part of the Service at any time, with or without cause, and with or without notice, including if we reasonably believe you have violated these Terms or if your use poses a risk to Bifrost or other users.
10.3 Effect of Termination; Anonymization. Upon termination, your right to access and use the Service ends immediately. When you delete your account, we anonymize the personal information associated with your account while preserving game statistics, scoresheets, and historical records in anonymized form so that league history and team records remain intact. Device tokens, notification preferences, authentication credentials, and organization memberships are permanently removed. Sections that by their nature should survive termination will survive, including Sections 2.3, 5.2, 5.3, 5A, 6, 7.4, 8, 10.3, 11, 12, 13, 14, and 15.
11. Disclaimer of Warranties
11.1 The Service is provided "as is" and "as available," with all faults and without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, Bifrost and its affiliates, officers, directors, employees, agents, licensors, and suppliers (collectively, the "Bifrost Parties") expressly disclaim all warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment, and any warranties arising out of course of dealing, usage, or trade.
11.2 The Bifrost Parties do not warrant that the Service will be uninterrupted, timely, error-free, or secure; that defects will be corrected; that the Service or the servers that make it available are free of viruses or other harmful components; or that the Service will meet your requirements or expectations.
11.3 Without limiting the foregoing, the Bifrost Parties make no warranty and accept no responsibility for the accuracy, completeness, reliability, or timeliness of any score, statistic, standing, schedule, roster, payment record, expense record, attendance record, or other output or data provided through the Service. The Service is a tool; it is not a guarantee of correctness, and you should not rely on it as the sole source of truth for any game outcome, financial calculation, or other decision of importance.
11.4 Some jurisdictions do not allow the exclusion of certain warranties. To the extent those jurisdictions apply to you, some or all of the above disclaimers may not apply, and you may have additional rights.
12. Limitation of Liability
12.1 Exclusion of Certain Damages. To the maximum extent permitted by applicable law, in no event will the Bifrost Parties be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or data use, arising out of or relating to these Terms or the Service, whether based in contract, tort (including negligence), strict liability, or any other legal theory, even if Bifrost has been advised of the possibility of such damages.
12.2 Cap on Direct Damages. To the maximum extent permitted by applicable law, the aggregate liability of the Bifrost Parties to you for all claims arising out of or relating to these Terms or the Service, regardless of the form of the action, will not exceed the greater of (a) the total amount you have paid to Bifrost under these Terms during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred United States dollars (US$100.00). During the free closed beta period, this cap is US$100.00.
12.3 Basis of Bargain. You acknowledge that the disclaimers and limitations in Sections 11 and 12 are fundamental elements of the agreement between you and Bifrost, that Bifrost would not provide the Service without them, and that they will apply even if a limited remedy fails of its essential purpose.
12.4 Statutory Carve-Outs. Nothing in these Terms excludes or limits liability for (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, (c) gross negligence or willful injury (to the extent non-waivable under California Civil Code § 1668 or other applicable law), or (d) any other liability that cannot be excluded or limited under applicable law.
12.5 Jurisdictional Variations. Some jurisdictions do not allow the exclusion of certain damages or limitations of liability. In those jurisdictions, our liability is limited to the greatest extent permitted by law.
13. Dispute Resolution — Arbitration and Class Action Waiver
Please read this Section 13 carefully. It requires you and Bifrost to resolve most disputes through binding arbitration on an individual basis, and waives your right to a jury trial and to participate in a class action.
13.1 Informal Resolution. Before filing a claim against Bifrost, you agree to try to resolve the dispute informally by sending a written notice to support@bifrostsports.com that describes the nature and basis of the dispute and the relief sought. We will try to resolve the dispute informally within 60 days after we receive your notice. If the dispute is not resolved within that period, either party may initiate arbitration.
13.2 Agreement to Arbitrate. Except for disputes described in Section 13.4, you and Bifrost agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved by binding individual arbitration, and not in court. The Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs the interpretation and enforcement of this Section 13.
13.3 Arbitration Procedure. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. The arbitration will be conducted by a single arbitrator. The seat of the arbitration will be Austin, Texas, but unless you and Bifrost agree otherwise, the arbitrator may conduct hearings by telephone or video, or based only on submitted documents, and will not require you to travel. The arbitrator has exclusive authority to resolve any Dispute, including any claim that all or any part of this Section 13 is unenforceable.
13.4 Exceptions. Notwithstanding Section 13.2, either party may (a) bring an individual action in small claims court for any Dispute within its jurisdictional limits; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights; and (c) file suit in court to compel compliance with this Section 13.
13.5 Class Action Waiver. You and Bifrost agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative proceeding. You and Bifrost expressly waive the right to a trial by jury and to participate in a class action.
13.6 Opt-Out. You may opt out of Sections 13.2 (Agreement to Arbitrate) and 13.5 (Class Action Waiver) by sending a written opt-out notice to support@bifrostsports.com within 30 days of the date you first accept these Terms. The notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, Sections 13.2 and 13.5 will not apply to you, but the remaining terms of these Terms, including Section 14 (Governing Law and Venue), will continue to apply. Opting out has no other effect on your account or access to the Service.
13.7 Severability. If any provision of this Section 13 is found unenforceable, that provision will be severed, and the remainder of this Section 13 will remain in effect; except that if Section 13.5 (Class Action Waiver) is found unenforceable, then the entirety of this Section 13 will be null and void with respect to the affected Dispute.
13.8 Changes to This Section. If Bifrost makes a material change to this Section 13 after the date you first accept these Terms, you may reject the change by sending us written notice at support@bifrostsports.com within 30 days of the effective date of the change. Your rejection notice must include the phrase "Rejection of amended arbitration clause."
14. Governing Law and Venue
These Terms, and any Dispute not subject to arbitration, are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-laws principles. Subject to Section 13, you and Bifrost agree that any action or proceeding not subject to arbitration will be brought exclusively in the state or federal courts located in Travis County, Texas, and each party consents to the personal jurisdiction and venue of those courts.
California residents. Nothing in these Terms waives any non-waivable rights you have under California law, including the Song-Beverly Consumer Warranty Act or the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA").
15. Indemnification
You agree to defend, indemnify, and hold harmless the Bifrost Parties from and against any claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Your Content; (b) your use of the Service; (c) your violation of these Terms; (d) your violation of any law or regulation; or (e) your violation of any third-party right, including any intellectual property, privacy, or publicity right. Bifrost reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with Bifrost in asserting any available defenses.
16. Changes to These Terms
We may modify these Terms from time to time. If we make a material change, we will provide at least 30 days' advance notice before the change takes effect, by posting the revised Terms and notifying you by email (using the address on file for your account) or through an in-app notification. Non-material changes (such as clarifications, formatting, or updates to contact information) take effect when posted. Your continued use of the Service after the effective date of the change constitutes your acceptance of the revised Terms. If you do not agree to a change, you must stop using the Service before the change takes effect.
17. Beta Program
During the closed beta period, your use of the Service is also governed by our Beta Program Agreement ("Beta EULA"), which is incorporated into and forms part of these Terms. The Beta EULA addresses the pre-release nature of the Service, confidentiality of unreleased beta features, feedback, data resets, and related matters. The Beta EULA is presented and accepted at first sign-in during the closed beta. In the event of any conflict between these Terms and the Beta EULA during the Beta Period (as defined in the Beta EULA), the Beta EULA controls.
18. Miscellaneous
18.1 Entire Agreement. These Terms, together with the Privacy Policy and (during the beta period) the Beta EULA, constitute the entire agreement between you and Bifrost concerning the Service and supersede all prior or contemporaneous agreements, proposals, or representations, whether written or oral, on the subject.
18.2 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
18.3 No Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. Any waiver must be in a writing signed by Bifrost.
18.4 Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms at any time, including in connection with a merger, acquisition, reorganization, sale of assets, financing, or by operation of law. These Terms are binding on and inure to the benefit of the parties and their respective successors and permitted assigns.
18.5 Notices. Notices to you may be given by email to the address associated with your account, by posting in the Service, or by postal mail. Notices to Bifrost must be sent to support@bifrostsports.com, and additionally by postal mail if so required by law, to the address in Section 18.8.
18.6 Force Majeure. Neither party is liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, pandemic, government action, labor dispute, power or internet failure, or the failure of any third-party service.
18.7 Relationship of the Parties. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Bifrost.
18.8 Contact. You may contact us about these Terms at:
- Email: support@bifrostsports.com
- Postal Mail: Bifrost Sports LLC, [Registered Address on File with the Texas Secretary of State]
18.9 Headings. Headings are for convenience only and have no legal effect.
18.10 Construction. "Including" and "include" mean "including, without limitation." The word "may" is permissive; the word "will" is mandatory.